Shipping policy

KOVA ships to customers worldwide.

Estimated Shipping Time

Orders are typically delivered within 6–12 business days after dispatch.

Business days exclude weekends and public holidays.

Delivery times are estimates and may occasionally be affected by customs clearance, carrier delays, severe weather, or other circumstances outside of our control.

Order Tracking

Once your order has been dispatched, you will receive tracking information so you can follow the progress of your shipment.

Please allow some time for tracking information to update after dispatch.

Delayed Orders

If your order has not arrived after the estimated delivery period, please check your tracking information first.

If you require further assistance, contact us with your order number and we will help check the status of your shipment.

Contact Us

For shipping-related enquiries, please contact:

support@kovaofficialshop.com